Shipping & Refund Policy
Shipping Policy
Thank you for choosing Best Brush. We strive to process and ship your order as quickly and efficiently as possible. Please read the following shipping details:
- Processing Time: All orders are typically processed and shipped within 2-3 business days. Once your order is shipped, you will receive a tracking number to monitor your shipment.
- Shipping Time: Standard shipping typically takes between 7-10 business days. Shipping times may vary depending on your location and shipping method selected at checkout.
- Shipping Restrictions: Currently, we do not offer international shipping. We only ship within the United States.
- Damaged or Incomplete Orders: If your package arrives damaged or incomplete, please contact our customer service team immediately. You can reach us by filling out a form on our website. We will assist you in resolving the issue as quickly as possible.
- Shipping Fees: Shipping costs are calculated at checkout based on the delivery address and shipping method.
Refund Policy
At Best Brush, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a refund policy to ensure a positive experience.
- Money-Back Guarantee: We offer a money-back guarantee if you are not completely satisfied with your Best Brush. To qualify for a refund, we require a good-faith effort to resolve the issue with our customer service team. If the issue cannot be resolved, we will issue a full refund.
- Return Process: To initiate a return, please contact our customer service team via email. You will be provided with instructions on how to return your product. Please ensure the product is in its original, unused condition.
- Refund Eligibility: Refunds are issued once the returned item is received and inspected. Refunds will be processed back to the original payment method.
- Return Shipping Fees: If the product is defective or damaged upon arrival, we will cover return shipping costs. Otherwise, the customer will be responsible for any return shipping fees.
- Replacement Parts: If any part of your Best Brush becomes damaged or wears out, replacement parts will be available in the future. Please check back for availability.
Contact Us
If you have any questions or concerns regarding shipping, returns, or refunds, please feel free to contact us at:
Best Brush
[Your Contact Email]
[Your Phone Number]
[Your Physical Address (if applicable)]